Scope: The Directory has over 450 pages with over 7,315 executive listings from 930 companies, with a varying number of key executive positions listed per company. Companies reported include health plans, provider networks, PBMs, administrative organizations (quality improvement organizations, utilizations and disease management organizations, and TPAs) and specialty organizations (dental, vision and behavioral.)

2011 Updated Information: Due to continued employee turnover rates, merger and acquisition activities, company closures, identification of new companies, promotions and other market forces, the Directory also reflects extensive changes throughout. 62 new companies (7% of the total 930) were added to the Directory for 2011, while 45 companies previously listed in the 2010 Directory were deleted from the 2011 edition. 28.79% (2,106 records) of 2011 Employee Listings are new for 2011, 12.51% (652 records) of 2011 Employee Listings had a change in job function with the same employer for 2011, and 87.49% (4,558 records) of the 2011 Employee Listings were unchanged from 2010. 28.68% of the 2010 Employee Listings (2,096 records) were deleted for the 2011 Edition.

Company Description: The information included has been provided by the listed organizations or through MCOL research. Companies from multiple industry segments are included to provide a single source of information on major managed care companies and their respective leaders. Parent Company and web site information has been provided for many of the applicable organizations, and all companies have been classified according to the following Company Types: Administrative Organizations, Health Plans, PBMs, Provider Networks or Specialty Organizations.

Employee Listing: The individuals listed for each organization are senior and mid-level executive, and other applicable employees, in various functions of the company. 32 key functions were identified which apply to many managed care organizations, and employees listed are categorized according to these job functions. In some cases, an individual is listed for two job functions, depending on the nature of their position. Furthermore, some persons are listed in more than one company (under the same parent company) when they have responsibilities in more than one subsidiary. In addition to the general functional descriptions, the specific titles of executives are listed when provided by their organizations.

Navigation: The directory lists companies in alphabetical order. Multiple indexes are provided to assist navigation throughout the Directory, including: State Index with all companies by state, in alphabetical order within each state; Company Type Index with all companies by Type, in alphabetical order within each Type; Parent Company Index with Companies with Parent Organizations/ Affiliates listed, in alphabetical order by Parent Company in order of states served within Parent; and Job Function Index listing Companies with applicable Job Functions, in alphabetical order within each Job Function

Information Listed for each Company:

• Company
• Address
• City
• State
• Zip Code
• Phone
• Fax (when available)
• Parent Company (when applicable)
• Type of Company 
• Web Site
• Applicable Employees listed by Name, Job Function and Title

Job Functions included in the Directory: Each employee is classified by the following 32 standardized job functions.(please note, not all organizations in the Directory have a position listed for each function, and some employees are listed in for two job functions when applicable)

• Chairman of the Board 
• President/CEO   
• Chief Operating Officer
• Chief Medical Officer 
• Chief Finance Officer    
• Chief Information Officer 
• Other Senior Executive 
• Actuarial
• Administrative and Analytical
• Business Development  
• Case Management     
• Claims  
• Dental   
• Finance
• Government Relations 
• Human Resources      
• Disease Management     
• Legal      
• Marketing  
• Medical 
• Medical Director
• Member Services 
• Network Contracting  
• Operations
• Pharmacy
• Provider Relations  
• Public Relations    
• Quality Management 
• Sales  
• Care Management 
• Other Functional Exec 
• Information Systems